CHATBOTS ARE CHANGING CUSTOMER SERVICE?

Are virtual agents the answer to providing quick customer service in the future? With increasing popularity in AI technology, chatbots are becoming increasingly capable to understand and respond to customer queries. Some businesses are already implementing chatbots on their websites and social media platforms to manage basic customer service tasks,

Social engineering techniques are a cunning form of manipulation that preys on human flaws. These savvy attackers exploit our trust, often through ingenious methods, to gain access. Their toolkit is vast and constantly evolving, utilizing a range of tactics, from impersonation to mind games. They weave elaborate stories designed to sway their vict